Thank you for showing interest in, and a special thank you to those who bought tickets to attend The Christmas Portal, Sydney’s most magical real world Christmas experience. Despite years of detailed planning to build something truly wonderful, we deeply regret that due to the current cost of living crisis The Christmas Portal will be postponed this year. We understand the disappointment and confusion this may cause and we are saddened that Sydney will miss out on the most high quality Christmas adventure in the market. Updates regarding rescheduling will be communicated as soon as possible.

Refunds for Tickets, Kringle Vouchers, Arctic Invitations and booking fees are being processed on 29th Oct. Please see our ticket purchase terms and conditions if you would like to understand more.